Official Privacy Policy

918ks Privacy Policy

918ks respects the privacy rights of every member. This policy clearly explains what information we collect, how we use it, and the steps we take to keep your personal data protected at all times.

Effective Date: 1 January 2026  |  Version: 2.0

Why Your Privacy Matters to Us

Member trust is the foundation of 918ks operations. We provide full protection for every piece of information you share with us.

High-Level Encryption

All members' personal data and financial information are protected using industry-recognised SSL encryption technology, ensuring every transaction and data transfer takes place securely.

No Sharing Without Consent

918ks will not sell, rent or disclose your personal information to any third party without your explicit consent, except as required by law.

Member Control

You have the right to access, update and request deletion of your personal data at any time. Contact our support team to manage your account information.

Secure Data Storage

Member data is stored on servers protected by multiple layers of security. Access to the database is restricted to authorised personnel only.

International Licensing Compliance

As a platform operating under international licensing, 918ks complies with data protection requirements set by the relevant regulatory bodies in conducting its operations.

Transparent Policy Updates

If any changes are made to this Privacy Policy, members will be notified in advance by email or in-platform notification before the changes take effect.

1. Information We Collect

When you register an account, use our services or communicate with 918ks, we may collect various types of personal information for the purposes stated in this policy.

Account Registration Information

  • Full name as stated on your identity card (MyKad) or passport
  • Date of birth for age verification (21 years and above)
  • Identity card number (MyKad) or passport number
  • A valid and active email address
  • Mobile phone number
  • e-wallet account information (Touch 'n Go eWallet, Boost) or online banking details for deposit and withdrawal purposes

Automatically Generated Information

  • Device IP address and general location information
  • Web browser type and device operating system
  • Pages visited and duration of platform usage
  • Transaction information including date, time, deposit and withdrawal amounts
  • Game records and betting activity
We only collect information necessary to provide our services. Sensitive data such as passwords are stored in encrypted form and cannot be accessed in their original form.

2. How We Use Your Information

Information collected is used solely for the following purposes and will not be used beyond this scope:

  • Identity verification: Ensuring every member is a valid individual aged 21 and above, in line with our international licensing requirements.
  • Account management: Creating, maintaining and updating member accounts including processing deposits and withdrawals through supported methods.
  • Platform security: Detecting and preventing fraudulent activity, money laundering, or unauthorised access to the 918ks system.
  • Official communication: Sending important notifications related to accounts, policy updates, promotional information and customer support via email or in-platform messages.
  • Service improvement: Analysing aggregated usage patterns to improve user experience, platform performance and game offerings.
  • Legal compliance: Meeting reporting and compliance obligations required by relevant regulatory bodies and authorities.

3. Disclosure to Third Parties

918ks respects the confidentiality of member information. However, in certain circumstances, we may need to share your data with the following parties:

Payment Service Providers: Information required to process financial transactions is shared with recognised payment processors such as DuitNow, FPX providers, and cryptocurrency payment networks (USDT, BTC, ETH). This sharing is limited to necessary information only.

Game Providers: Limited account identification information may be shared with licensed game developers to enable access to game content within the 918ks platform.

Authorities and Regulatory Bodies: We are obligated to disclose certain information when required by law, court order, or valid instruction from the international regulatory bodies overseeing 918ks operations.

All third parties working with 918ks are required to comply with data protection standards equal to or higher than this policy. We do not sell member data to any party for marketing purposes.

4. Cookies and Tracking Technologies

The 918ks website uses cookies and similar technologies to improve your browsing experience and ensure platform functions run smoothly.

Types of Cookies Used:

  • Essential Cookies: Required for basic platform operations such as login session verification and account security. These cookies cannot be disabled.
  • Performance Cookies: Collect information about how you use the website for improvement purposes. All data is collected anonymously.
  • Preference Cookies: Save your settings such as language and display preferences so you do not need to reconfigure them each time you visit.

You can control or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the 918ks platform.

5. Data Storage and Security

918ks implements appropriate technical and organisational security measures to protect your personal information from unauthorised access, loss, alteration or disclosure.

  • 256-bit SSL encryption for all data transfers between your device and our servers
  • Password storage using strong hashing algorithms — we do not store passwords in plain text
  • Strict internal access controls — only authorised personnel can access member data
  • Continuous monitoring for suspicious activity within the system
  • Regular security audits by internal and external teams

Your personal data is retained for as long as your account is active or as long as needed to provide services. Following account closure, data will be retained for the period required by licensing and legal obligations, then securely deleted.

6. Your Rights as a Member

As a 918ks member, you have rights regarding your personal data. To exercise any of the rights below, please contact our support team via live chat or email.

Member Personal Data Rights

01

Right of Access

You have the right to request a copy of the personal information we hold about you, including account details and transaction records.

02

Right to Rectification

If your information is inaccurate or out of date, you have the right to request correction without undue delay.

03

Right to Erasure

In certain circumstances, you may request deletion of your personal data. This request is subject to data retention obligations set by law.

04

Right to Restriction of Processing

You may request that we limit how we process your information, particularly during an investigation into data accuracy or while an objection to processing is ongoing.

05

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for transfer to another platform if needed.

06

Right to Object

You may object to the processing of your data for direct marketing purposes at any time. This objection will be processed without any additional conditions.

7. Minor Accounts and Age Restrictions

918ks services are restricted to individuals aged 21 and above only. 918ks does not knowingly collect, process or store any personal information from individuals below the set age limit.

During the registration process, we require date of birth verification and identity verification to ensure compliance with this age restriction. If we find that an account has been opened by an underage individual, that account will be suspended immediately and all related information will be deleted.

⚠ If you suspect that a child or individual under 21 has registered an account, please contact our support team via live chat or email so that immediate action can be taken.

8. Changes to This Policy

918ks reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or services.

When significant changes are made, we will:

  • Update the "Effective Date" at the top of this page
  • Send a notification to members via their registered email
  • Display a notice on the platform before the changes take effect

Continued use of 918ks services after the effective date of the latest version of this Privacy Policy is considered your acceptance of those changes. We encourage you to review this page periodically.

9. How to Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data by 918ks, please contact our support team:

  • Live Chat: Available 24 hours a day, 7 days a week through the 918ks platform in Malay and English
  • Email: [email protected] (response within a reasonable timeframe)

Our team is ready to assist you in Malay and English to ensure every query is handled effectively and accurately.

Join 918ks with Full Confidence

Your privacy and security are our priority. Register a 918ks account today and enjoy a platform that is safe, transparent and compliant with international data protection standards.